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Our dynamic and energetic team always strives to work to bring the best possible customer experience to your customers. From the scratch, we plan, organize, and create a seamless extension of your customer service operation.

Why Choose Us

We offer competitive pricing tailored to your company’s needs and customer services experience.

We are the perfect solution for your customer experience needs.

We only select the best candidates for your team. Our meticulous recruitment process guarantees premium results that drive more positive CX experiences & more business.

Exponential redundancy®

With our Work From Home Contact Center & Outsourcing Structure, there’s no limit! We mitigate massive external risks by having multiple locations.

Premium CX

Our Prime Customer Experience is an ‘Empathy Centric Support’ a new way to deliver quality services while making customers feel loved and appreciated.

Outsource Savings

We offer competitive pricing tailored to your company’s needs and customer service with your company’s personal touch that excels quality expectations.

Automated Screening

Our process guarantees the selection of only the best candidates for your customer services dream team. Automation & Human Touch working together.

Create a one-of-a-kind experience that increase sales & customer loyalty

Let us deliver a high-level customer experience to each one of your brand interaction. Our Contact Center & Outsourcing solutions are tailored made for each one of our partners.

+40% savings

With our flexible plans, we adapt to your expectations, guaranteed.

Our selection process

Profile Design

Designing the perfect job description for your needs is key to searching at the right places. Your initial milestone will be defining the expectation and set of skills for that ideal candidate.
Automated Screening

Creating hiring strategies to attract top talent is our main priority, that's why automation technologies help us be more efficient during the screening process; focusing only on the best candidates for your project.
Final Interview

The final interview is the most important part of the recruiting process. It gives both parties a chance to confirm if they are compatible for what is expected from them in their position, this is why we assure that you make the final decision.

Our services

With self-motivated employees and a focus on innovation and leadership, Connempathy will be your go-to for recruiting all the challenging positions you never seem to find the right candidate for.

Frequently Asked Question

How fast can you hire my reps?

Once the contract is signed, depending on the group size it can be between 5 to 15 business days.

For a professional services position, it depends on the complexity of the activity, but ranges from 10 to 20 business days.

What phone system do you use?

We can either connect to your systems or we can use and implement our own, your choice, we have a shortlist of systems we could use depending on the specifics of the program.

Do you do outbound cold calling?

In present times, only on rare occasions people answer the phone when an unknown caller is calling, due to this shift in the market we decided not offer this service, the ROI for our clients is in fact rarely viable, however if you have a successful marketing strategy we can certainly take care of your leads.

Connempathy is your BPO & contact center solution.

Get to know our service platform, specially crafted for your business needs.