The future of the call center industry.
Our exponential redundancy® system utilizes cloud tools to control and maintain an encrypted security process in a work from home contact center structure.
Operating at all times.
Our exponential redundancy® structure; allows you to develop a plan of action for your customer service operation. We guarantee a system of prevention and recovery from potential threats to your business, ensuring that your operations are always protected and can function quickly, mitigating any external risks like natural disasters—fire, flood, or weather-related events.
Business Continuity Plan
BCPs are an essential part of any business. Threats and disruptions mean a loss of revenue and higher costs, which leads to a drop in profitability. We minimize and mitigate this risk by transforming every agent’s home into an individual site.
Unlimited Operations Capacity
We understand that the customer service demands that your business needs might be different at each phase. Our digital Contact Center Structure guarantees a top-performing operation at any level of call volume. Building a strong; customer service brand foundation is key to growing your business.
Bigger Talent Pool
Create a dream team from all around the globe, with Connempathy you will gain access to a global talent pool of bilingual and bicultural professionals that are ready to become part of your business extension. Let us do all the talent hunting for you & grow your customer service operations.
Connempathy is a multi-solution contact center.
Get to know our service platform, specially created for your business needs.