We take our work very seriously as Connempathy is also HIPAA and PCI aligned working with the lead brand cloud based platforms
Also we are registered under the Better Business Bureau (BBB) which means you are not working with a random center you find in a basement.
Let us take that burden away from you.
Safeguarding information ensures the organization’s longevity. We have authentication, authorization and data security measures along with integrations with third party platforms to create a complete shield around our customer’s data. Plus, every new employee signs a non-disclosure agreement prior to get the job.
Our IT team has daily, weekly and monthly checklist protocols to prevent and maintain our LAN free of uninvited guests. utilizing hardware (firewalls, routers, and proxy servers) and software (malware, antivirus). While all data in transit is protected with SSL Encryption and SFTP Jailed environment.
Our IT team employs firewalls, routers, unique user emails and passwords to maintain security on our network. These have monitoring systems in place. An SSL Encryption systems protect data in transit and an SFTP transition on a Jailed environment. Additionally, our operations floor is ruled by a paperless and non-electronic environment.
When a planned or unexpected outage occurs, we have the capacity to continue working off the grid (electrical or internet outages) ensuring that all core systems and applications keeps running and continuing serving your customers with a guaranteed “Up-time” service level of 98.8%.